Privacy Statement

Data Practices

By default, we do not collect any personal information from end users (individuals participating in training). However, upon specific request from our company clients, we can enable the collection and storage of custom data fields such as company ID numbers, names, or locations for their end users. This data collection is entirely customizable based on the company's requirements and is only implemented upon explicit request.

Access to this data is strictly limited to the respective company users (administrators and dashboard users) who requested the data collection. Company users can only access data related to their own organization's end users.

Data Storage and Security

We utilize top-tier data storage solutions, adhering to leading security standards to protect the information under our management. Our storage and security measures include advanced data sovereignty, encryption, and access control, ensuring a high level of protection and compliance with applicable regulations.

In complying with GDPR, we are committed to upholding the principles of transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality in every step of our data processing.

Data Security

We implement stringent security measures, including encryption, secure servers, and access control. These measures guard against unauthorized access or disclosure and ensure the safe storing of your data.

Regular in-house audits and planned third-party security audits are performed to maintain the highest possible security standards. These procedures ensure that our practices are always a step ahead in protecting your personal data, providing you with an environment of trust and confidentiality.

Data Retention

Data retention is managed strictly for the duration necessary to fulfill our operational requirements. Personal data collected at a company's request will be deleted upon request, emphasizing our commitment to data minimization and maintaining data integrity.

Infrastructure Security

All pages are hosted on secure infrastructure with encryption in transit (HTTPS) and at rest. Server access is limited to authorized personnel, and regular vulnerability scans are performed to maintain compliance with applicable regulations.

Platform Security

We apply stringent safeguards across all platforms—firewalls, intrusion detection, and third-party security assessments—so that all data remains protected against unauthorized access or disclosure.

Website Analytics & Marketing Communications

The practices in this section apply to all Website pages except meta-skills.io/stream, meta-skills.io/play-training, and meta-skills.io/dashboard, which form part of our Web-App & Dashboard and are not tracked for marketing purposes.

Our Website uses Google Analytics to track user interactions, provided you have given your consent to our cookie policy. This tracking is instrumental in enhancing user experience and optimizing service delivery. All data is anonymized and exclusively employed for analytical insights. For detailed information on the processing of data by Google Analytics, please refer to Google's Privacy & Terms.

When you visit or log in to our Website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Data Retention (Website Analytics)

Website analytics events may be retained by Google for up to 26 months, and marketing audience data may be refreshed or deleted automatically after 18 months. You can remove yourself from marketing audiences at any time via the opt-out link above.

These measures complement the cookie consent mechanism to ensure transparency, integrity, and confidentiality of data collected for analytics and marketing purposes.